Contact Us
We’re here to help! Whether you have questions about our products, need assistance with your order, or want to discuss a custom project, our team is ready to assist you.
1. Customer Support
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Email: support@habokebackdrop.com
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Phone: +86 133 7611 8199
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Live Chat: Click the chat icon at the bottom right of our website (Mon–Fri, 9 AM–6 PM CST)
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Response Time: Most inquiries are answered within 24 hours (excluding weekends and holidays).
2. Sales & Wholesale Inquiries
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Email: sales@habokebackdrop.com
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Phone: +86 133 7611 8199 (ask for Sales Department)
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Services: Volume pricing, custom sizes, and bespoke printing options.
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Lead Time: Typical production and shipping for wholesale orders is 7–14 days.
3. Returns & Exchanges
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Email: returns@habokebackdrop.com
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Return Address:
Haboke Backdrop
Room 03, 17th Floor, Building 5
Wenfeng Plaza, Chongchuan District
Nantong, Jiangsu Province, China -
RA Number Required: Please include your Return Authorization number in all correspondence.
4. Press & Partnerships
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Email: press@habokebackdrop.com
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Opportunities: Brand collaborations, influencer partnerships, and media requests.
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Typical Reply Time: 48 business hours.
5. Connect on Social Media
Follow us for product launches, behind-the-scenes content, and exclusive promotions:
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Facebook: facebook.com/habokebackdrop
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Instagram: @habokebackdrop
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LinkedIn: linkedin.com/company/habokebackdrop
6. Visit Our Office
You’re always welcome to tour our showroom and factory. Please schedule an appointment in advance to ensure staff availability.
📍 Address:
Room 03, 17th Floor, Building 5
Wenfeng Plaza, Chongchuan District
Nantong, Jiangsu Province, China
We value your feedback and look forward to assisting you. For any other questions, feel free to reach out through any of the channels above!